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Cloud 649

Support & Legal Information

Customer Support

We're here to help! If you have any questions, issues, or feedback about Cloud 649, please don't hesitate to reach out.

Contact us via email:

support@cloud649.ca

Response Time

We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday, 9am-5pm EST).

What We Can Help With

Tip: When contacting support, please include your Account ID (C649-XXXX format) if you have one. This helps us assist you faster!

Frequently Asked Questions

Q: How do I access my predictions after purchase?
A: After purchasing, you'll receive your Account ID and Access Code via SMS. Use these to log in at cloud649.ca.

Q: Can I use my account on multiple devices?
A: Yes! You can use up to 2 devices simultaneously with your account.

Q: What if I didn't receive my SMS code?
A: Contact us at support@cloud649.ca with your purchase confirmation and we'll resend your credentials.

Q: How do refunds work?
A: We offer refunds within 7 days of purchase if you haven't accessed any prediction content. Once you view any predictions, no refund is available. Contact support@cloud649.ca for assistance.

Q: How do I cancel my subscription?
A: Contact support@cloud649.ca to cancel your Monthly or Annual subscription. You'll retain access until the end of your current billing period.

Last updated: January 6, 2026

Privacy Policy

10015075 Canada Inc. ("Cloud 649", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at cloud649.ca.

Information We Collect

Personal Information:

Automatically Collected Information:

How We Use Your Information

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you wish to delete your account, contact us at support@cloud649.ca.

Your Rights

Under Canadian privacy law (PIPEDA) and where applicable, you have the right to:

To exercise these rights, contact us at support@cloud649.ca.

Cookies

We use essential cookies to maintain your session and login state. We do not use tracking cookies for advertising purposes.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

10015075 Canada Inc.
Email: support@cloud649.ca
Website: cloud649.ca

Last updated: January 6, 2026

Terms of Service

Welcome to Cloud 649! These Terms of Service ("Terms") govern your use of the cloud649.ca website and services operated by 10015075 Canada Inc. ("Cloud 649", "we", "us", or "our").

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the service.

1. Description of Service

Cloud 649 provides lottery number prediction analysis for the Canadian Lotto 6/49 game. Our service uses statistical pattern analysis to generate number predictions for entertainment and informational purposes.

Important Disclaimer: Cloud 649 is an entertainment and analysis service. We do NOT guarantee any lottery wins. Lottery games are games of chance, and past performance does not guarantee future results. Please play responsibly.

2. User Accounts

3. Purchases and Payments

4. Refund Policy

We offer refunds under the following conditions:

5. Subscription Cancellation

For Monthly and Annual subscriptions:

6. Acceptable Use

You agree NOT to:

7. Prohibition on Redistribution of Predictions

Our predictions are proprietary content licensed solely for your personal, non-commercial use. You expressly agree NOT to:

Violation of these terms may result in immediate account termination without refund, and 10015075 Canada Inc. reserves the right to pursue legal action for damages, including lost revenue and legal fees.

8. Intellectual Property

All content, features, and functionality of Cloud 649—including but not limited to text, graphics, logos, algorithms, and software—are the exclusive property of 10015075 Canada Inc. and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that:

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 10015075 CANADA INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

11. Responsible Play

Cloud 649 promotes responsible play. If you or someone you know has a gambling problem, please contact:

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting on our website. Your continued use of the service after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, contact us at:

10015075 Canada Inc.
Email: support@cloud649.ca
Website: cloud649.ca

Last updated: January 6, 2026